Email: contact@gpetr.com

At Gpetr, we are more than just a pet supplies provider; we are your dedicated pet care consultant team. No matter what issues you encounter, we are here to offer the most thoughtful assistance.

Important Notice:

Order Confirmation & Shipping Notification:Once your order has been successfully shipped, you will receive a shipping notification email from us. Please note that sometimes emails may be mistakenly classified into the spam folder or other folders. If you cannot find the relevant email, be sure to check these locations. If you have any questions, feel free to contact our customer service team at any time. We are here to help!

Fast Delivery, Full Tracking:Order processing typically takes 2-5 business days, ensuring every product undergoes strict quality checks. Once shipped, you'll receive a confirmation email with a tracking number, allowing you to monitor your package's status anytime, anywhere. No matter where you are, we are committed to providing fast and reliable delivery service.

Urgent Matters: For payment-related or urgent inquiries, reach out to us at contact@gpetr.com for the fastest assistance.

Every inquiry is a chance for us to grow. Whether about products, orders, or ideas, Team GPetr is here to help with genuine care.